​Meet Our Team

KATHY CAO

Billing Specialist
 Kathy manages billing processes, most for an insurance,
medi-cal office.  Her duties include requesting authorization, managing hearing aid billing for Medi-cal, private insurance, updating client information, generating invoices and processing manufacture payments.

KHUYEN NGUYEN

Receptionist
​Khuyen coordinates office activities and operations. She answers phone calls, bookkeeping,  and email on a daily basis. Create and update client's records, filing.  Place office supplies.  Assist clients, colleagues whenever necessary.

CHARLIE TRAN

Hearing Instrument Specialist
Charlie is a Licensed Hearing Instrument Specialist with 14yrs of work experience.  Administer air conduction, bone conduction and speech audiometry tests.  Perform screening procedures such as tympanometry, and screening of ear canal status using otoscope. Train clients to use hearing aids. 
Maintain and repair hearing aids.